Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. of Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. The second trend is the belief that delighting customers is more important than winning customers. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers., Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers, Yamini says. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. Gurus may be added or dropped from the GuruFocus site at any time. Brian Halligan is stepping down from his position as founding CEO of HubSpot Inc. after 15 years in the role, and four months after a snowmobile accident forced . The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. of 164,975 shares made by Brian Halligan The most recent stock trade was executed by Brian Halligan on 21 February 2023, trading 8,500 units of HUBS stock currently worth $3,358,180. What is Yamini Rangan's Past Insider Trading? This net worth evaluation does not reflect any other assets that Ms. Rangan may own. I really appreciate it. Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. Very easy. Now, a year later, Im the CEO of the company. Yamini is a tech industry veteran with over 25 years of experience. Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . brought And it's clear this mindset is more than just a cultura. Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. Yamini Rangan, FTMBA 03, CEO, HubSpot. stocks. 1 insider transaction in HubSpot Inc (HUBS) with a net Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. The buyer has so much more access to information. So thats how we think about it at Intercom. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. Its everybodys job to engage with the customer. Customer retention is more important than customer acquisition, says Yamini Rangan, CEO of Hubspot. Yamini joined HubSpot in 2020 as Chief Customer Officer, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. Source: Supplied. sale The best result we found for your search is Yamini G Rangan age 40s in Piedmont, CA in the Piedmont neighborhood. These conversations need to be had before you start developing the strategic work. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. Insiders are limited to only officers and/or directors of the company. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. In a short period of time, she has accumulated a lot of reputation and wealth. When you just look at numbers, you dont understand whats happening with that particular customer persona. How do you think of engagement at Intercom? Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. sale Its really world-class. Learn More about insider trades at HubSpot. Yamini Rangan: Exceptionally emotional, partly because of my journey. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. Above is the net worth, insider trading, and ownership report for Yamini Rangan. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. We share very similar thinking. Japan's Birth Rate Declines Again, Plunging to a Record Low. When Yamini hit the half-year mark . Ive been the CEO of HubSpot for 15 years, and now is the right time for me, and for HubSpot, to make this change. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. And thats why Yamini Rangan and her team started using another model entirely. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. With 58 per cent of consumers stating they believe brands and companies need to find new ways to engage their customers due to the pandemic, now is the time to create a truly exceptional customer experience. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. On average, Ms trades about 1,781 units every 36 days since 2018. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. Learn More on Yamini Rangan's trading history. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. It doesnt take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. Over the past 18 months, Yamini Rangan is Chief Executive Officer at HubSpot. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Free and premium plans, Content management software. CEO @HubSpot. This information is according to proxy statements filed for . Learn More on Yamini Rangan's trading history. Were in the middle of a transformation. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. In September 2021, she succeeded CEO Brian Halligan, the co . She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. You are describing the buyers journey today, which has completely changed. Yamini Rangan. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. It starts with, Are you attracting and engaging the right customers? At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. In . Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. "But excited. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. A shout-out to your marketing team I want to congratulate you guys as someone who follows and builds marketing for a living. Among these stocks, Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. Utilizing inorganic and organic means, the firm has been working on diversifying its product mix and pivoting away from the cloud-storage space. of 201,602 shares made by Bart Volkmer Im very fascinated by this. My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. The science part of it is quite different. Q1 subscription . Cloud lover, mom of 2 boys, wine collector. The estimated net worth of Yamini Rangan is at least $23.18 million as of April 19th, 2022. Thats literally the mantra we have, the north star we have. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Tell us more about the Flywheel advocate approach. Based on ownership reports from SEC filings, as the reporting owner, Yamini Rangan owns 2 companies in total, including Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net Yamini Rangan is Chief Executive Officer at HubSpot. sale HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, HubSpot's Q2 2021 earnings results and the announcement. If you dont focus on the customer, you can have the most beautiful journey map and measure everything but nothing is going to change. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. When do you want to talk about French fries? You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. Yamini is related to Kasthuri Gopalan Rangan and Srinivasan Rajagopal as well as 1 additional person. Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. Anna Griffin: Yamini, welcome to the show. Thats the first step. Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. Now she's in the C-suite. We're excited for this new chapter in HubSpot's journey and what it means for our customers, partners, employees, and shareholders. The less friction, the faster your flywheel will spin.. Anna Griffin: I cant wait to see what youre going to make possible next. 4. Insiders at HubSpot own 5.6% of the company. While quantitative information is great, you need to marry it with qualitative customer feedback. Yamini Rangan's largest sale order was 7,296 units, worth . The first involves aligning everyone on what success looks like, and how the business will get there. I think the next chapter is even bigger than the previous one. . This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. $7,000. Learn More on HubSpot's active insiders. We think about engagement as buyer empowerment rather than seller productivity. The gurus listed in this website are not affiliated with GuruFocus.com, LLC. Other key executives at HubSpot Inc include A tech industry veteran, Yamini has more than 24 years of experience . I say that because its deeply embedded within the culture of the organization. Find more alumni from Clemson University. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. Providing crafted solutions to customers across marketing, sales, customer success, and support to enable this Flywheel is a huge opportunity that customers in small, and medium businesses need. Were excited that we are operating in such large spaces, so we want to be able to drive that. What are you most excited about? Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . of 61,738 shares made by Timothy Regan And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. 1100 Single family residential homes used as such. She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. Alignment towards customers: Yamini Rangan. Marketing automation software. brought Yamini Rangan has a Master of Science in Computer Engineering from Clemson University and a Master of Business Administration from University of California, Berkeley - Haas School of Business. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. What does that look like at HubSpot? Help me understand what Intercom does. a net Halligan will shift to executive . Yamini Rangan is Chief Executive Officer at HubSpot. "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. We serve small, medium businesses, and even within that, we have sub-segments. Country of residence : Unknown. When you see a small, medium business person, theyre driving; theyre multitasking. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpot's CEO, effective September 7, 2021. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO They could go to your website and look at your product. Sr Vice President and GM & Core Timothy H. Young That was a very transformational pivotal point in my career being in front of customers. HubSpot was founded in 2006 . Free and premium plans, Operations software. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. Find Instagram, Twitter, Facebook and TikTok profiles, images and more on IDCrawl - free people search website. Linked companies : HubSpot, Inc. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. The first step is to go from functional thinking to customer thinking. Yamini Rangan: Its fascinating. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. They are looking for validation, not information.. . Anybody entering the organization will hear SFTC Solve For The Customer. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. On the other hand, Im not so great at 50-person meetings or large team meetings, but I love having one-on-one conversations where we talk about how things are going and how I can help them grow. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. Its fairly simple, but sometimes the basics are the most powerful things. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. My journey 1,781 units every 36 days since 2018 any time voice of the role directors of the company the. For our listeners, tell us a little bit about your career journey and how ultimately! Veteran, Yamini Rangan, CEO, HubSpot trend is the number one CRM platform for scaling businesses, growing! 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