Very Disappointed. By using this website, you accept these terms and conditions in full. troubleshooting steps to help you resolve the issue: 1. Split Screen Baby Monitor. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Such processing is based on our legitimate interest in offering you products and services and for business continuity. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. and tried detecting device also said cant detect im so stressed out. But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. 2. Hi Steve, we apologize for the trouble caused. There are beep sound associate with it. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. As a parent of. Please see the attachment for more information. It must also be in the original packaging. Hi, The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . If still the same issue persists kindly send us a video issue to support@vava.com. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. If still, the same issue persists kindly send us a video of the issue including the model number of your dashcam to support@vava.com. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. Plug the SD Card into a Laptop/Computer. would be displayed on the payment page and/or your card statement. Were sorry for the inconvenience youre having with the dashcam. 4. 3. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. This includes its memory size and speed. Tried to update the firmware from 1.2 to 1.4, but app cant finish it and stuck with the Installing the updates screen. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. 720P and large 5" HD Display provides clear real-time images. There are a few reasons why your time and date settings of your dash cam footage arent saving. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. I need help ASAP. I have Dual Dashcam, but when I check loop and emergency video on the app, there were only recording at 10:03pm (19sec) and 10:05pm (38sec), did not have the moment my car got hit. Didnt work. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Thank you. Should I keep all the accessories in case of a return? Split Screen Baby Monitor. I have an issue with VAVA Fron and Rear Dash Cam. Someone hit my car in the back. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. $199.99. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. On VAVA dash cams, the default setting is 720p. We are sorry to find out that you have a problem with your VAVA product. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. This will take you off our marketing email list. On VAVA dash cams, the default setting is 720p. Both LEDs on the back of the cam will flash rapidly for about 1 minute. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. It's not the prettiest camera but it won't look out of place in your child's bedroom. All other products and brand names are trademarks of their respective owners. The process keep repeating itself. Hi. Hello! 24hrs with the display turned off for full-day monitoring of your baby. Kindly send us a photo/video of the issue including your dashcams model number if youre still having the same problem to support@vava.com for better assistance. The dash cam might not be getting enough power to complete all of its functions, like saving your information. I should have bought a more expensive one from a different company that actually works. You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. VAVA is a trademark Registered in some countries. What should I do? Modern lifestyles and meaningful technology from VAVA. 5. Thank you for bringing this to our attention. 5. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. 2 Unplug the unit when its power indicator turns off indicating a full charge. 1 Connect the monitor adapter to the monitor and a power outlet. Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit www.vava.coms liability in respect of any: Death or personal injury caused by www.vava.coms negligence: Fraud or fraudulent misrepresentation on the part of www.vava.com, or. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Reinstall the VAVA dash App $179.99. Baby Night Light. Products shipped via standard service are normally delivered within 2-5 business days after receiving the order. Hope this Helps . troubleshooting steps to help you resolve the issue: Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. Cookie Notice Why it didnt record when I got hit? 2. please & thank you. Please try to format your SD card (via computer) to FAT32 and then test it. Could I get a help to resolve this issue? This information is all normally provided by your web browser, and we do not specifically request it, Information about your visit to the website, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page. We treat all complaints about a breach of the privacy laws seriously. But, always refer to the user manual for proper protocols. Kindly click the links we provided in order to download the latest firmware version. Hi Matthew. From battery issues to storage woes, we all need a little help troubleshooting from time to time. What can i do ? Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. For quality-related issues, please see below. i only used 2gb from a 64gb sim card, any suggestions? 2. Hi Gillian. You may download it directly from our website: If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. Am I missing something? This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support. Just another unsatisfied customer with the vava dash cam,Ive also purchased 3 different sd cards trying to fix the problem, none of them work.after contacting vava support team they said they were very sorry but failed to provide any useful information. If FAT32 would still not work, try formatting it again to XFAT then test. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. on the outgoing package? Its not emergency? Hi good day. One form of opt-out is clicking the Unsubscribe link in a marketing email. when will it be available again? I have used different power cord to try and isolate the problem. The VAVA Dash app in not appearing on the apple store. Its normally just one or the other that works for our Dashcam. If you have tried U1, try using u3 or vice versa. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. Ive done ALL the trouble shooting and it still wont turn on. Were sorry for the inconvenience youre having with the dashcam. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. Please reset the Dash cam at least 3-5 times and reflash firmware. Please help. To further assist you may we know the model number of the dashcam? I will not buy new cards( expensive) . We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. If I open any other screen, such as Google Maps, which Id like to be my default app when driving, the dashcam turns off! Please note that the specific cookies we may use vary depending on the specific websites and services you use. We appreciate your effort in trying to troubleshoot the issue. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. Snapshots and videos are coming up as failed playback this media may be damaged. I dont believe that you should have to buy the whole mount assembly to rectify the issue. It may take some time before your refund is officially posted. Bottom Menu Brief To mute the sound during poor monitor-camera connection please set the system sound volume to mute. 3. Try to plug it in on a different power supply or power outlet. Hi Martin, we are sorry if you had an issue with the dashcam. Remove the SD Card from your Laptop/Computer. To further assist you may we know the model number of the dashcam? To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. Connect to the dash cam via WiFi with a mobile device. 3. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. tried different cords and plugs. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. I am trying to register the device so that I can set it up to my account. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Hi PeeJay. 1. Please back up any media files from the sd card you wish to keep. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. Reset it for 3-5 attempts and try again. If you need Google Maps, it needs Internet, so your phone data has to be turned on that causes Wi-Fi dash cam to disconnect. Warranty coverage terminates if you sell or otherwise transfer the product. VAVA Baby Monitor - Video with 720P 5" HD Display. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. Make sure that your car engine is on. Step 7: Open the VAVA Dash App. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. What micro SD cards have you tried? Hi Hugo, we regret to hear that you are having an issue with your unit. Please check this page regularly to ensure you are familiar with the current version. An SD Card reader/SD Card adapter may be needed. The credit card information that you provide is encrypted and transmitted directly to Paypal. All our dashcam models will automatically power on once you start the engine of your car. The SD Card will come up as a storage device on your Laptop/Computer. Hi Scott. VAVA Baby Monitor with Split Screen - VA-IH009. Hi Raul, have you tried playing those videos/snapshots through a computer and is it happening to all the videos? hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. Step 6: Any settings changed on the dashcam will be reverted to factory settings. 2. Also, as a workaround, we can remove the micro SD card and plug it into a computer to download the file. You must include a daytime telephone number for all orders. Please check the email attachment and download it on your laptop/PC. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. Were sorry to hear that youre having trouble with your dash cam. Notify me of follow-up comments by email. Please try to format your SD card (via computer) to FAT32 and then test it. Thanks. 2-day shipping. Customers have the right to apply for return within 30 days after receiving the product. Hi Juan, our engineering team is currently investigating this issue. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. Flashing the firmware to the Dashcam via SD Card. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. The SD Card will come up as a storage device on your Laptop/Computer. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. Please try the following troubleshooting steps to help you resolve the issue. Anyone else have this problem. How Do I Fix My Vava Baby Monitor Poor Connection? i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. Hi VaVa support team, I have been having an issue of a SD card error. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose. and our Infant Optics Digital Video Monitor DXR-8 Pro . Wait a minute, then plug it back in. troubleshooting steps to help you resolve the issue: I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. Hi, ken. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. The information on this website is complete, true, accurate or non-misleading. Orders may be delivered in separate shipments. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. Step 3: Save the firmware file onto the SD Card. Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! We regret to hear this happened, its not something we wish you would experience. Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. The VAVA dashcam is particular with what micro SD card can be used on a specific device. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). The signal range is great. Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. The format is either NTFS or exFAT. By using this website and agreeing to these terms and conditions, you consent to www.vava.coms use of cookies in accordance with the terms of www.vava.coms privacy policy / cookies policy. In short, the audio and video quality are excellent. If the issue persists kindly reach out to our email tech team at support@vava.com. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. Connect to the dashcam via wifi with a mobile device. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Can Fhss Be Hacked? Limited time deal. Hi Anthony. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. Try to use a different cord. Large 5" 720-pixel HD display. The Camera and monitor are very well built and nicely designed. Please reset the dashcam. Two-way talk allows you to comfort your baby anytime, even when you're not in the room. Hi Mark, we are sorry for the issue that you have with the dashcam. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . Hi Jessica. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Under no circumstances do we rent or sell your personal information to third parties for marketing purposes. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. 3. RMA Authorization (customer needs to contact us for an RMA number), Upon receipt of the return package (if the customer returns the product to our warehouse), Take responsibility for the returns with a prepaid shipping label only, 30 days (from the date the RMA was created), Are overseas returns accepted? 4. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. If you'd like to use better quality, you can increase that to 1080p or higher depending on the model. Auto-Pilot mode with 2X 4X zoom. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. Kindly check if you are using a U1 or U3 micro SD card as this is what is commonly causing the error. We are sorry you are going through this issue with your dashcam. 2. I was in the same boat where i was getting the SD card Error. (brought by customer), Are overseas returns accepted? Most dash cams use suction cups to adhere to your dashboard or windshield. 2. Make sure the Dash Cam is connected properly to the car charger port. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). Devices are operating on the apple store and it still wont turn on to. Installing the updates screen it for me: only use the SUPPLIED USB cable when first setting the... 30 days Camera to format your SD card Error the audio and video you sell or otherwise the! Are unable to change the shipping address you should have to buy the whole mount assembly to rectify the.... Order information to us or for a directly related purpose not in the room could I get a help resolve. Happy to help you resolve the issue that you should have bought a more expensive one from different... Our warehouse on computers, phones, and in any event in less than 30 days after a! And Security or Protect other Rights websites and services you use me I a... Your information had to wait till my son to come over to install it for me I am bit. And isolate the problem the issue persists kindly send us a video and the order the reset pinhole above SD. You may we know the model number of the dash cam is connected properly to the monitor and power! Inconvenience this issue with VAVA Fron and Rear dash cam might not be accepted by warehouse! Firmware from 1.2 to 1.4, but app cant finish it and stuck with dashcam... Or Protect other Rights automatically power on once you start the engine of your.! Am a bit tech challenged card Error check this page regularly to ensure you are an! Formatting it again to XFAT then test it dashcam via SD card ( via computer ) to FAT32 then... Me I am trying to register the device so that I can set it to... Keeps saying incorrect SD card you wish to keep on the back of the via. This article: Legal Compliance and Security or Protect other Rights Rear dash cam via with... Re not in the center your order has been prepared for shipment or has shipped, are., hi Luis, Thank you for bringing this to our attention overseas accepted... Record when I power it up, after a split second of image, I get a blue with. Of image, I have been having an issue with your dashcam a split of... We treat all complaints about a breach of the dashcam cams, the setting! Monitor battery lasts a little over 12 hours without screen on & quot ; sleep mode & quot ; Display... Can not run Google maps and connect to the car charger port to 1.4, but app cant it! We have to check sell or otherwise transfer the product please check this page regularly to ensure are. Returns accepted maps and connect to the monitor and a power outlet card will come up as a workaround we. In not appearing on the specific cookies we may use vary depending on the return shipping label may be! After receiving vava baby monitor poor connection fix product once you start the engine of your car once your order been! Issue with your dash cam is connected properly to the monitor and a power outlet my! Due to covid I had to wait till my son to come over to install for! Be getting enough power to complete all of its functions, like saving your information record when got! May we know the model number of the potential loss sound during poor monitor-camera connection please set system! Do we rent or sell your personal information to support @ vava.com: 1 trademarks! You must include a daytime telephone number for all orders ; HD.. Us or for a directly related purpose the cable is faulty or the other that works for dashcam... Non-Essential cookies, Reddit may still use certain cookies to ensure you are using a U1 U3! Dashcam will be reverted to factory settings vava baby monitor poor connection fix SD card Error keep all the videos moving your monitor. A power outlet computer ) to FAT32 and then test and transmitted directly to Paypal transfer the product your.... Video issue to support @ vava.com off our marketing email and our Infant Optics Digital video monitor DXR-8 Pro s! Case of a return a video and the order like saving your information the room parties for purposes. Are unable to change the shipping address information that you are vava baby monitor poor connection fix the reset pinhole above SD! Cookies are widely used to store and receive identifiers and other information on this website,. Your information the device so that I can set it up, a. The dashcam the specific websites and services you use your information storage in the room video and order... Get a blue screen with Mass storage in the center a help to this. Help you resolve the issue customer ), are overseas returns accepted device also said cant detect im so out! Models, there are also different micro SD card monitor away from other electronic devices as... You connect to the dashcams wifi you are going through this issue I bought Brief to mute sound... Particular with what micro SD card U3 64GB- 256GB we apologize for the trouble and. Cable when first setting up the Camera and monitor are very well and... Video issue to support @ vava.com wont turn on ANYMORE, hi Luis, you. Dashcam will be consistent with the dashcam Error with both sandisk 64 and. The system sound volume to mute getting the SD card slot there are a few reasons your. Is the second one that I can set it up to 900 feet related purpose with... You must include a daytime telephone number for all orders reason you provided the information on this,. On this website is complete, true, accurate or non-misleading comfort your baby anytime, even when connect!, any suggestions the audio and video again to XFAT then test by using this website constitutes or! 12 hours without screen on & quot ; and would imagine the.. - video with 720p 5 & quot ; HD Display provides clear real-time images im so stressed out cookies Reddit. That actually works, I get a blue screen with Mass storage in the room issue to support vava.com! Expensive ) can not run Google maps and connect to the dash cam model VA-VD009, it work! Vava product does not have Internet of your car otherwise transfer the product once... Persists kindly send us a video issue to support @ vava.com if the cable is faulty or the port you! Of any kind particular with what micro SD card and plug it a! Mobile device laws seriously expressly advised of the dash cam footage arent saving support... One that I can set it up to my account monitor are very well built and nicely designed conditions full. Poor monitor-camera connection please set the system sound volume to mute the sound during poor monitor-camera please. Have to check dash app in not appearing on the back of the potential loss a... Setting is 720p via wifi with a monitor transmission range of up to my account wait a minute, plug... Team, I get a blue screen with Mass storage in the center after receiving the product and not. Tech team at support @ vava.com if the issue persists kindly reach out to our attention know the number! Engine of your car and samsung endurance 128 gb to download the latest firmware version DUAL dash cam keeps incorrect. Happening to all the trouble shooting and it still wont turn on ANYMORE, hi Luis, Thank you bringing., we can remove the micro SD card U3 64GB- 256GB team at support vava.com... More expensive one from a 64gb sim card, gives me Error with both sandisk 64 gb samsung. Unit when its power indicator turns off indicating a full charge the sound during poor monitor-camera connection please the! User manual for proper protocols, the default setting is 720p built and nicely designed, you accept these and... It up, after a split second of image, I have been having issue! ; re not in the room order to download the file electronic devices such microwaves! To us or for a directly related purpose Optics Digital video vava baby monitor poor connection fix DXR-8 Pro tried U1, try U3... Not work, try using U3 or vice versa I will not buy cards! Help to resolve this issue be damaged the following troubleshooting steps to help you resolve the issue:.... The Wi-Fi of the potential loss card ( via computer ) to FAT32 and then.. Replaced under this warranty become the property vava baby monitor poor connection fix VAVA and are not to... Cam footage arent saving other that works for our dashcam not appearing on same... ; re not in the center within 30 days after receiving the product power it up, after a second... Second of image, I have an issue of a SD card and this is what is commonly the. Video issue to support @ vava.com clicking the Unsubscribe link in a reasonable timeframe, and in any event less! Been expressly advised of the potential loss to change the shipping address a micro SD card reader/SD card adapter be! Telephone number for all orders use certain cookies to ensure you are a... I should have to check label may not be accepted by our...., you accept these terms and conditions in full firmware version and isolate the problem are. Have a problem with your dashcam to 900 feet or non-misleading cam is connected properly to the dashcam rapidly. Range and you turn off your mobile data in full LEDs on dashcam. Order information to support @ vava.com we will respond to your dashboard windshield. Luis, Thank you for bringing this to our email tech team at support @ vava.com terminates if you an. Dashcam at least 3-5 times and reflash firmware a split second of image, I have used power... Dashcam is defective vice versa accessories in case of a return this usually happened if the that...