I applied in December and havent got a dime, nor have I been able to talk to alive person. We don't have any cell phone contact info for them now. Got a letter in the mail to call my a certain day and time because it said it was an outstanding issue on my claim. I had to cash out my 401K just to pay bills. Discover which options are the fastest to get your customer service issues resolved.. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. Now I refiled for VA and it still says there is an outstanding issue with your claim. We offertranslator services in nearly 200 languages. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! For non-English speakers:Select 0 to connect to a call center agent. Same issueinvalid credentials because of their bad two step verification by phone when signing up. Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. One would think they would have their crap together by now. Any suggestions on what I need to do now? They will call you back within a week. ET, 888-442-4551 No payment for 5 weeks now. I was approved for the PEUC 2021 in late March and began filing my weekly claims, I was able to file for weeks at a time until my B.Y.E. Hello how can I get a hold to a live representative at the Virginia Unemployment Insurance Office? ET, 800-827-0648 Your email address will not be published. Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. This is 5 weeks and im going to lise EVERYTHING and NOBODY can seem to HELPPLEASE SONEONE TELL ME WHAT TO DO BEFORW I LOSE MY HOME AND EVERYTHING???? If I dont hear from someone soon Im going to file a federal complaint. First they said it would be up Nov 1, then Nov 8, then Nov 17th. I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. This entire system is a joke. You can now contact Gov2Go customer service directly via Email using AppContacter.com. If you do not see your affiliated company/companies listed, please contact rrpsupport@egov.com to receive direct assistance. Frustrated and disappointed would be an understatement. ET, 888-820-1756 I made a mistake on my weekly claim and I need to talk to a live person. 600 East Main Street, Suite 300 Be patient and you will get through to someone that can help you. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. I have not received my PIN number and got an email that I can no longer file my weekly claims without it. I havent received my extra 300.00 weekly and I dont know why. Please assist, regards 866-832-2363 is not working AT ALL. Tracy Mills. Just a suggestion. 8:00 a.m. to 8:00 p.m. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. hello, answer my email please im getting frustrated here. But if they wanted me to pay my taxes they would call me, email or find someone to come to my house or even try to jail me. The phone support will be limited. My wife is having the same issue, she was approved revived a 6 diget pen and has been claiming her weekly claims for over a month and has yet to have any deposits, I approved for an unemployment benefit and received a letter and continued to claim week weekly claim for 4 months but still I didnt receive anything .I lost my job since 31/12/2020 and trying to calls every day line is busy thanks for helpe. Customer service just says, we know, we cant do anything about it. I am trying to get SNAP for me and my children and I need the summary of beef its and I have been trying to call and get through for a month now. I get the message you claim cannot be processed due to an outstanding issue. Virginia Workforce Connection - Contact Us - Location Search Notice to Unemployment Insurance Claimants - Unemployment claim filing and weekly requests for payment are no longer available on this site. Please contact your adjudicator to see the best way out of this. They got my benefits I believe since Oct 2020. They employer has called them with me on the line every day for two weeks begging them to please put him in contact with someone so he can verify I worked for him for over a year but he has been told that they have to wait for the faxes and have, now, no way to tell him or me an ETA on process time for received faxes if they received them. Also for the unemployment pua side. I have the same problem. This is a James Alexander JNP enterprise Im looking for employees we are an HVAC/electrical company if you have any employees looking for employment please do not hesitate to contact me ASAP 757-274-3148 it is Wednesday afternoon the 26th 11:13 AM. What do ya think? I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. I couldnt get a live person on the phone and I been calling two weeks. Can you please tell me how you got through to somebody I have literally been calling for 6 months straight and have not one time been able to get a person on the phone all I get is hung up on thank you in advance. It actually has come up a few times but you cant login as it tells you they cant confirm your digital identity. I can understand your situation. Please login. There will be an intermittent delay due to the pendency and shortage of staff. I havent received any payments and when I called same thing with what others say. You cant talk to anyone if youve already filed a claim. I need my 1099 to do my taxes super bad. Deposit Notification by Phone or Email: Register your mobile phone to receive notifications and alerts at www.GoProgram.com or 1-800-961-8423. This same thing is happening to me, have you gotten any response?? To learn about benefit programs and other services available through the Chesterfield-Colonial Heights Department of Social Services, visit https://www.chesterfield.gov/569/Social-Services, email the department at local041@chesterfield.gov, or call 748-1100. I am trying to file and fill in all my info needed for me to complete my PUA but the app/website keeps saying Invalid this is utterly unacceptable and I cannot get in touch with anybody on the phone to help me solve this issue. All complete and eligible applications have been processed for payment. Website doesnt provide any info and I cant reach anyone. You should be able to do all of those on the Unemployment Offices website. I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. When should people try calling again? I am desperate. By the way, I have the REAL ID, so why I have to provide so much documentation is beyond me. Apparently, I have an outstanding issue on my PEUC claim. I cant understand how its completely fallen apart so quickly. Be prepared for long wait times because lots of people are trying to do the same thing that you are. ET, and I tried the live chat also and it just over and over again tells me I entered wrong pin and waiting for an agent that never connects and then it cuts u off. Does anyone check on the numbers they put out for the public? I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. This is a private forum and we do not have access to your claim. Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. 8:00 a.m. to 8:00 p.m. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? I need help and money ASAP. No response to texts, letters, live chats, . For example, if your address is 123 Main St, Apt A, Norfolk, Virginia 23510 you should enter it as: Address line 1 . But there is no place to change email settings. I was just informed that there is a technical error and that it is being worked on. I am a single parent and have always held a job and provided for my family with no help from the government. Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. I have been hung up on by the system as well as the people that pick up so many times. 8:00 a.m. to 6:00 p.m. You can get a summary/statement online. I had a mistake on my last name when I applied for EB and I was trying everyday to talk to a customer representative but couldnt reach to any one so how can I fix this issue, is there some type of help that I could get Ive been contacting the VC of Richmond Virginia for 2 months now finally got in touch with someone about a month ago put in the claim for fraud and victim of identity theft Im just trying to figure out how do I resend one to try to figure out when will I be receiving my payments again I have not received them in 3 months since even identifying the problem from the beginning again how do I reach anyone I cant get ahold of anyone. An official website of the United States government Here's how you know 8:00 a.m. to 5:30 p.m. General Information 804-367-1000 (Phone/VTDD) License Sales Customer Service 1-866-721-6911 send email Boat Registration & Titling 1-866-721-6911 send email Wildlife Conflict Hotline 1-855-571-9003 send email Report a Wildlife Crime 1-800-237-5712 or Text DWRTIP plus your tip to 847411 more options Wildlife Damage Permit 804-367-1000 Please be aware that it will take 3-4 business days for you to receive payment. It is for insurance purposes that I need this and it is pressing. ET, and Saturday, 8:00 a.m. to 6:30 p.m. 1 (800) 897-5630 tell me to call To Anonymously Report Unemployment Insurance Fraud to the VEC dial 1-800-782-4001. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website). Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! Its ridiculous! I have not received form 1999 to file my income tax. The latest impediment, and there have been many, is the failure of the Self Service portal to validate my identity. I applied back on Oct 5 2020 and the only response I got was theres a outstanding issue on my claim. 116-136) and from the American Rescue Plan Act of 2021 (ARPA) (P.L. (1) Keep calling. Is there somewhere online I can obtain forms to get benefits for previous weeks? Let them know why you really missed it. If I cant go past prompts. Data Sources. I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! Operators are available from 8 a.m. - 5 p.m. Monday through Friday. All we can ask you to do is keep following up. I have not received help since July 2020. 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