Progression is based on who you know rather than what you know. Anonymous Interview Candidate in Coventry, England, I applied online. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Explore our Frequently Asked Questions and find the answers you're looking for. Shell Polymers, View Well encourage you to try new roles and experience new settings. It's more than what boils the kettle or keeps the radiators warm. Good place to work Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Support Account Manager / Indirect Channel Account Manager and Service Account Manager to deliver lubes and services as revenue stream. Ways to save, View Together we are a force for good, View Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View We Care is one of our core values underpinning our wellbeing focus. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Manager roles and other good roles are filled before they even go live. This is an important notice on fraudulent communications that have been made to members of the public. Shell Motorsport, View . Simply sign up by providing your email address and search criteria in the boxes below and we will deliver job alerts straight to your inbox. Discover the impact you can make at Shell. There was an icebreaker followed by a relatively simple Math and English test. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Ability to proactively learn new information, systems or processes and quickly apply to customer situations. Full Time position. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. We Care is one of our core values underpinning our wellbeing focus. Business Customers, View An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Your input helps Glassdoor refine our pay estimates over time. 1374 Job Title:BroadbandRetentions Adviser / Customer Service Advisor, Location:Coventry Office with some home working, Working pattern:Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45). Lubricants for Transport and Industrial Businesses, View Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Team Leader. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Having problems? I applied online and received a call the next working day. . - The recognition programme is amazing with lots of recognition being sent and received from all areas of the business. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. remote working Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. I applied online. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Sustainability News, View Previous experience within the Broadband & energy industry . We welcome and continually learn from feedback. Sustainability, View 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Listed on 2023-03-02. 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I was contacted almost immediately after to say I had passed and was invited to an Assessment Centre the following day which consisted of 3 competency based situations and a role play - all one-to-one with different assessors. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. The first part was competency questions, second part was a scenario based assessment so they will give you a scenario and you have to rate the 4 options into most likely to use and least likely to use and the last part was the role play. Shells presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. 100 . Shell Pipeline, View Focus operation excellence including cost optimization and minimization. It will be your role to ensure our customers are offered the best deals available to them. Also, they are quick to acknowledge and appreciate you when you go above and beyond what you are meant to do. The interview process was innovative and a departure from the norm. 2018-00309 / NH PUC No. Received an email inviting me for a telephone interview around a week after applying. - Everyone looks out for and supports one another in all areas. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. About Shell in the USA, View 05070887 | VAT number: 867244791. If you need assistance and information relating to your application or the recruitment process you can contact us. Ways to save, View Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. The process took 1 week. Select a job category from the list of options. Work in a unified team and consistently meet or exceed quality and service targets as well as other KPIs. Take a look at the map to see what's nearby. #Pridemonth #Acceptancewithoutexception. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. I applied online. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Shell Fuels, View Free interview details posted anonymously by Shell Energy interview candidates. Energize Your Future with Shell, View . Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. StateEscape, View Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. Lubricants for Transport and Industrial Businesses, View Free customer service/helpdesk job search site: Freight Handler job in San Jose California, USA. Media. Ways to save, View Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 Shell is an Equal Opportunity Employer. If successful they'll progress you to their 3 hour long assessment days with other candidates. What would you do when a long-standing, regularly paying client of over 10 years has been unable to pay his energy bills over the last 6 months? Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. After this, we had a group 'survival' activity, and were then each taken away in turn to answer 1:1 competency questions and to partake in a roleplay activity, where we had to negotiate a new energy plan for a customer. We wish all our colleagues and customers a happy Pride. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. Ways to save, View Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Attentive managers You get an email with attachments to help you in the role play so definitely read through it before your assessment. In an emergency If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. were here to help. Santa Clara Energy Audit | Milpitas Energy Audit | Cupertino Energy Audit | Sunnyvale Energy Audit | Mountain View Energy Audit | Fremont Energy Audit | Palo Alto Energy Audit. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . Shell Motorsport, View These essential cookies may also be used for improvements, site monitoring and security. (Enter less keywords for more results. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Shell Energy. Lubricants Technical Advisor Shell. Before applying, you are advised to read our data protection policy. 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