Don't wait until after you're back in your room, or back from vacation, to have second thoughts. Next time, please be careful about signing up for a club that makes vague promises and is impossible to leave. At the members' parties you will collect thousands of anecdotes. Tripadvisor performs checks on reviews. About two weeks later, I received a call from the sales manager of Palladium Travel Club, advising me that I cant cancel my membership because there is no cancellation clause in the contract. I would like to point out more about this system. Q: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. Dear LuvPlmTrs,Thank you very much for your review on your recent holiday experience in december at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed most aspects of your stay among us. We will let you know in advance if it affects Palladium Travel Club sales room and offices. Here you have the principal information about Palladium Travel Club. We signed a contract and paid $1,540 for our membership. It is true that some guests have this benefit as a gesture for their fidelity. A 50 percent or more discount on travel. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. Buy one/get one free airfare, or a companion certificate. I think you would have lost the dispute since you signed an agreement to join the club. But it wasnt me! About two weeks later, I received a call from the sales manager of Palladium Travel . Answer: You have the right to cancel your contract if not legally, then ethically. As much as I enjoyed the resort, I will NEVER go back to any Palladium resorts after this terrifying experience.More, Dear Maryo HS,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. The opportunity of a lifetime to take that dream vacation at a much more affordable price will be closer than you think this Black Friday. Price is per person based: 2 adults . Travel Troubleshooter: The air in a Vrbo rental is unbreathable. You'll receive 2,500 points when you register. A brief, polite email to one of them might have helped your cause. Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. The #1 Palladium Resorts & Spa Fan Site. Any time is a good time to treat yourself to a getaway. The resort presented us with an opportunity to save on future vacations through its travel club. They have archery, rifle shooting, and a gym, but you have to be 18 or older. Ranked #2 of 3 hotels in Jamaica and rated 4 of 5 at Tripadvisor. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! What's the harm in letting you off the hook? Kind Regards,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Later, I realized that this was not true. Travel Troubleshooter: Lyft charged me $80 for damage to a car. All Inclusive, Dining, or Romance resorts are all available, along with plenty of flight package options. Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. My husband and I thought it made sense. In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. And once the points are added to your Palladium Rewards account, you just need to think about how to enjoy them. TERRIBLE customer service and unwillingness to do ANYTHING. Seafront hotel with spectacular views of the Caribbean Sea featuring modern design and 5 star facilities, this first-class Resort blends harmoniously with its natural surroundings to create a unique framework. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. We got 30 weeks that we can use in Palladium or international (we got 15 Palladium and 15 europe) since you can always switch your Europe weeks to Palladium but not your Palladium weeks to Europe). The Palladium representative to whom you spoke said theres no such requirement because the contract is governed by Spanish law. Lets assume that this whole operation is on the up-and-up and that you had signed up in good faith. Private Check-in for members and member-service line available during your staying. The travel club is a little vague about the benefits and the costs. But it wasnt me! Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,879 reviews and 10,410 candid photos. This page is for basic information only. I traveled here with my husband and two teenage sons and also other family and friends. Palladium Travel Club, which offers access to other Palladium resorts. Is a refund possible? I list the names, numbers and emails of the Palladium Travel Club executives on my consumer-advocacy site. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,881 reviews and 10,410 candid photos. Del Sol Beachfront Hotel and Condominiums. Christopher Elliott, King Features Syndicate, Inc. http://www.palladiumtravelclub.com/en/faqs. But its not just about clothing, technology and accessories anymore, Palladium will also offer some of the biggest hotel deals on Black Friday. Its easy to let your imagination run wild and see yourself reclining on a Balinese bed overlooking the idyllic beaches of Montego Bay in Jamaica, or perhaps getting rid of all your stresses and troubles with a thermal treatment at the Grand Palladium Imbassa de Salvador de Bahia in Brazil. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. Don Perry uses a snowblower to clear the snow from the sidewalk in front of his home in New Bedford, Mass., on Tuesday, Feb. 28, 2023 as residents dig out of the only snow storm of the season. The Palladium Travel Club has a special program for keeping track of your requests. Lucea. Bienvenidos! Dear Wopper,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.Although we were very saddened to read that our Service did not live up to your expectations, we are grateful for the time you took out of your day to reach out to us and notify us of your experience.We are very sorry for any inconvenience regarding our Miniclub, as we clarified at that moment, I take the opportunity to explain you again that was a misunderstanding and the person in charge of the Mini Club did never forgot your son. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, Playa Mujeres: 8,269 Hotel Reviews, 7,813 traveller photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, ranked #10 of 14 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. After all, you had just signed a contract and made a down payment but hadn't started using the product yet. On top of that, the "3-year membership" was only for 2 years. The forum Palladium Travel Club is closed to new topics and replies. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. Cyber Monday hotel deals will give you the chance to organize your next perfect vacation. I love playing beach volleyball and was really disappointed. Is a refund possible? Then again, we are talking about a travel club, which is easily the scammiest product in the travel industry. We stayed Dec.17-31. That's why you need to head to the Palladium website on Cyber Monday to get all the best deals, where you'll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. Lucea. Youll receive 2,500 points when you register. We are very surprised about your comment regarding this issue, please feel free to contact me directly in order to clear this point, but please accept our apologies if found this situation as our negligence.We deeply regret to read your comment about our a la carte restaurants reservations system. However, here goes. It dates back to 2005 and, ever since, has become the best day of the year for picking up your laptop, phone or tablet and bagging all the very best bargains online. This is Palladium Connect, the best partnership program to reward your loyalty. Would dismantling Interstate 980 repair damage to Black neighborhoods? Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. Lock in the lowest price from these sites. Thank you again for making us your choice hotel for 6th time when visiting Riviera Maya and for your lovely review; it will be a real pleasure to welcome you back and please do not hesitate contact us beforehand to organize every detail of your next stay. However, DO NOT JOIN PALLADIUM TRAVEL CLUB! Note: The Travel Club information has been kindly provided by Peter Gittinger, written byElviraEspinosa Zamora. Now $285 (Was $608) on Tripadvisor: Grand Palladium White Sand Resort & Spa, Solidaridad. On top of that, the "3-year membership" was only for 2 years. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Total flexibility. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, This is the version of our website addressed to speakers of English in the United States. Scott Adams faces 'consequence culture' as U.S. newspapers drop Dilbert, Tom Cruise's 'ditching' of Suri showcased by Judd Apatow's 'co-parenting' joke, ex-Scientology exec says. In fact, I'm only familiar with one legitimate travel club: AAA. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Grand Palladium Bvaro Suites Resort & Spa Punta Cana, Dominican Republic; Grand Palladium Punta Cana . Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. They were great and would recommend them. Travel | (Two of Palladiums properties are in Mexico.) Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea: 11,574 Hotel Reviews, 10,401 traveller photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. This includes its Caribbean destinations, such as: Dominican Republic. We paid . Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,882 reviews and 10,410 candid photos. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. It is nice to read that you like those aspects of your stay, from the beauty of the landscape to the wide quality and variety gastronomy offer. Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. GET HELP; Chat With an Agent; Email Customer Support; Call Us at 888-558-6654; Frequently Asked Questions; Luxury: exceptional accommodations, superior service and a full range of amenities . We are thrilled you appreciated the hotel facilities and lament you did not enjoy the variety and quality of our gastronomy. Cap Cana is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. Check in was good, the bell man took us in a cart to our villa. By then, it may be too late. After coming back to our room and analyzing the paperwork, we realized this is not an investment that benefits my family. I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. The perfect place to visit with your family and friends. I don't like the high-pressure sales tactics used by travel clubs. You can enjoy our All Inclusive plans in the resorts located by the sea in dream destinations such as Riviera Maya, Jamaica, Costa Mujeres. Travel | We round tripped from airport to hotel with Canada Transfer. Taxes and fees that are shown are estimates only. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. Can you help me get a refund? Grand Palladium Lady Hamilton Resort & Spa. All Access Digital offer for just 99 cents! So, I have to pre-pay for all my bookings? As I wrote in my book, How To Be The Worlds Smartest Traveler, theres only one travel club I trust: AAA. Really? Book Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 13,296 traveller reviews, 10,844 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Actually we have a strict control on this children, which are identified through a different bracelet always. You can unsubscribe at any time. Palladium Travel Club. Later, I realized that this was not true. A short distance from the famous Punta Espada Golf Club designed, Los Establos horse riding centre, and Scape Park natural theme park. Enjoy a first-class holiday in these rooms featuring all the amenities and exclusive The Signature Level benefits. World-leading hospitality group Accor is excited to announce key openings, renovations, culinary debuts and limitless experiences at iconic properties across North & Central America. There you were, minding your own business on an all-inclusive vacation, and out of the blue someone invites you to a brief sales presentation. Review tags are currently only available for English language reviews. But the truth is, as bad as timeshares are, these clubs aren't any better.In fact, they're worse. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. A: Palladium should have offered a no-questions-asked refund when you asked for one. You will not find better equipped or more complete facilities for children anywhere else in these destinations. And I see no reason to change my opinion about travel clubs. Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: The programs are design to give you all the flexibility when you travel to our resorts, so, for that reason you will pay the preferential all-inclusive rate depending the type of room and hotel that you prefer to stay at. Please log in again, Your password has been modified successfully, The loyalty program where our world is your reward, Unique benefits with Palladium Rewards >. If what you want is a more intimate atmosphere and a personalized treatment, we offer you TRS Hotel with an "adults only" concept. Harriette Cole: I don't want the neighbor's kids at my house, Dear Abby: My wife said she doesn't like it, but it's part of my life, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, Ask Amy: I'm your cabin housekeeper, and you apparently have no idea what I do. 517 rooms: 390 Junior Suite; 74 Suite; 48 Romance Villa Suite; 4 Ambassador Suite; 1 Signature Residence They may make short-term gains, but they will alienate many customers over the long term. These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations. It is wonderful to read that you loved every aspect of your stay, from the wonderfun wildlife around us to the quality of our buffets; the gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and nice recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience. Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our . Equipped or more complete facilities for children anywhere else in these rooms featuring all the and. 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