Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. Whether youre teaching a customer how to do something amazing or troubleshooting something technical, youll help save someones day. Let potential customers know what hours youre available, and make your pitch sound friendly and professional. . Freshworks hires Customer Success Managers to work with Software as a Service (SAAS) customers. As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. When you find a job youre interested in, you can submit a bid to the potential client. The Chat Shop also recommends that you have an external keyboard and mouse if youll be using a laptop for work. Each brand and project requires different responsibilities, but you can also moderate forums and interact with others on social media. Browse 55,226 REMOTE CHAT jobs ($15-$49/hr) from companies with openings that are hiring now. Learn more (Opens in a new window) . Backend Development Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. All rights reserved. All Products, Infrastructure This isnt a phone-based position. Amazon employs remote workers as Customer Service Associates. Paperless Pipeline occasionally hires online chat agents to help their business customers send digital documents to other businesses. Successful chat agents enjoy multitasking in a fast-paced environment. New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. Related: 9 Transcription Jobs That Pay You to Type Audio to Text. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. Best Buy 4. Because an online chat position might not currently be available with one of the recommendations, consider a few other suggestions instead. Entry level remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and . During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. Apple is a drug-free workplace. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. Discover the best remote customer support jobs at top remote companies that are hiring customer success, customer service, community managers and more. All 5. Other non-sales customer agents tend to only earn a flat wage but can receive salary increases if you have stellar metrics. Get started, Different together. Many people we spoke with said they do require you to work weekends and holidays, so just be aware before applying if this will be an issue. You may work for a variety of companies that hire Arise to supply them with experienced chat agents. Because Sutherland supports many companies, there are constantly new positions available that let you work part-time or full-time. Because Fancy Hands is mostly a one-time gig, you will want to consider one of the other suggestions for consistent work, but you might be able to chat or email on behalf of your client to solve their problem. Its a fast-paced environment that requires a strong customer focus. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. Itll also provide a tax-free work-from-home reimbursement. Remote chat jobs involve providing customer service or support via a chat application. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. FlexJobs 6. Date posted. Before you start visiting our Site, please note that for the best user experience, we use Cookies. . Hi! Customer Support Specialist (North Carolina) - MAR 2023, Providing excellent, friendly, and positive customer service via phone (inbound and outbound), email, and/or, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. Help manage Apples service and support products, including AppleCare+ and AppleCare Protection Plan. No account required. SiteStaff provides boutique chat services for businesses. Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. Every company has a different workload for online chat representatives. Professionals on Upwork rate clients 4.9/5 on average from 2M+ reviews Trusted by Check out a sample of the 742 Chat Support jobs posted on Upwork Find Freelance Jobs (Current) Another online job search engine is SimplyHired. If you want more variety than the typical online chat job, sign up to be a Fancy Hands virtual assistant. Work remotely from home or places around the world as a digital nomad. Curious what we're working on? Do you have a laptop, tablet, or phone with a reliable internet connection? At least one year of customer support experience is ideal. Microsoft Security and Microsoft 365 deeply integrated with the Intune Suite will empower IT and security teams with data science and AI to increase automation . Related: How to Make Money Proofreading from Anywhere in the World. Some opportunities are more flexible, allowing chat agents to set their own hours. As youre researching online chat jobs, look for companies that provide training and dont require previous experience. Concentrix is one of the most reputable work from home employers. Some clients require a college degree to be an online chat agent. Support.com provides tech support services for clients by phone and chat. Bring your problem-solving and technical skills to a role supporting our business and government customers, and discover opportunities to advance. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. Heres to continued bright tomorrow. Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. There are many fountains of opportunity to find an online chat job. It prefers to hire agents who have experience working with and troubleshooting consumer electronics. Sign up for a job alert. Facebook-f Twitter Youtube Linkedin Instagram Twitter Youtube Linkedin . You can check your typing speed online. Fancy Hands 7. You also need to have a quiet working background and high-speed internet. At Apple, were not all the same. FlexJobs offers a curated list of remote and flexible jobs. As more customers go to the internet for help, customer service chat jobs are increasing in popularity. 48,453 - 53,502 a year. When a customer cant figure out how to complete a task, you will walk them through the process. LiveWorld 10. The companyhires US-based work-from-home customer service representatives. I get to work in a field Im passionate about technology and help people use Apple products to pursue their own passions. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. Crete relationships with new customers to better understand and achieve their needs. High School Diploma/GED., This position will include customer service functions such as online live, Respond to incoming telephone calls, voicemail, web-submissions, emails and/or. 1 day ago 4. To succeed in this job, it helps to have some experience with Apple products like iPhones and iPads, but its not required. Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. If you have an MBA, thats a plus. As a work from home representative, you'll deliver a positive experience that solves customers' challenges in one call. Upwork will highlight jobs that might be a good fit and email you when new jobs are posted. Thats awesome, best of luck. They post many flexible and remote jobs including online chat jobs. I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. independent contractor chat support jobs in remote . On Freelancer, you can connect with clients hiring freelancers for almost any type of job. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. If you can become an operator, you can guide shoppers through the process and even share your personal experience with the product. Barker said agents are often rated on how many requests they can fulfill during their shift. In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger. OutPLEX 23. Remote Companies Offering Online Chat Jobs 1. We won't send you spam. offer Create the online experiences that deliver Apple support to customers throughout the world. Pay may increase as you gain experience and will likely vary based on the task complexity, how quickly you complete the task, and other factors. As one of the largest online job boards, you cant ignore Indeed. If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. Skip to Job Postings . Thank you for the article, its very informative. While you dont earn as many benefits, you also have more schedule flexibility and can work for multiple clients if you choose. Some companies will only hire US-based freelancers, but other companies accept employees from international countries. Customer Support Associates help troubleshoot and manage client issues. Cat is the go-to personal finance expert for educated, aspirational moms who want to recapture their life passions, earn more, reach their goals, and take on a more active financial role in their families. The Chat Shop agents typically work 20 to 40 hours a week from home. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. Plus, you can get more done at home. Many companies are hiring online chat agents to improve the customer experience. Best Places to Find Online Chat Jobs 1. Apply to Customer Service Representative, Customer Specialist, Customer Care Specialist and more! Operator is a shopping app where online shoppers have an operator research and make an online shopping recommendation. 99. . Click Cookies Policy to check how you can control them through your device. To work with Concentrix, youll need a computer, secure workspace, and an internet connection. Job Information: Job Description: The "Chat Moderator" position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. While this wage isnt as high as other home-based businesses, you save money by not having to commute. 660 chat support Jobs in Remote 4.2 Lighting New York Remote 2nd Shift Customer Care - Phone and Chat Remote $16.00 Per Hour (Employer est.) Do Check, 90+ Best Freelance Jobs Websites To Find Remote Freelance Work. If you want to work from home doing something you enjoy, look for remote chat jobs. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. 1,428 jobs. Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others Needle 12. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Help desk: 1 year (Preferred). I've spent today working with our @LiveChat Support Heroes as one of them. Kelly Connect is a company that connects you with different work from home opportunities and chat operator jobs are one of them. Virtual Customer Support Specialist (Remote . Since you are disabled, are you able to receive a 1099 or W-2? Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. 29. Learn more here. Roles include Creative, Technical Specialist, and Genius. FlexJobs is a job board that vets every posting to eliminate scams. Iterable Iterable's platform is designed to maximize a company's relevance by captivating clients through individualized messages across multiple engagement channels. $10 an hour) plus a commission if your client makes a sale. LivePerson requires at least a Bachelors degree and seven or more years of experience in account management. You can work part-time and get involved with non-sales conversations. Apple At Home Advisors answer questions and provide online chat support to Apple customers. Related: 25 Legitimate Ways to Earn Money Online. No matter the location, we tailor our support to ensure our employees are creative, productive, and happy. . All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. When people contact us for help, an Apple Support Advisor responds. When it comes to typing speed, several companies require a minimum of 60 words per minute (WPM) typing speed, but others are more lenient with a 35 WPM rate. If you want to work from home, customer service is the number five[3] remote work job category, earning about $16.23 per hour in 2018[4]. 1022 remote chat Jobs 4.2 1A Auto, Inc. Most online chat jobs pay between $8 and $15 an hour. The benefit of an online chat job is that youre not required to speak to the customer. Chat Support jobs in Remote Sort by: relevance - date 1,610 jobs Chat Support Representative RentRedi Remote $35,000 - $40,000 a year Full-time Monday to Friday Customer Service Representative - Email/Chat (Remote) 1A Auto, Inc. 2.7 Remote in Nashua, NH 03062 From $16.50 an hour Full-time 8 hour shift Some clients might still require you to field phone calls periodically. Paid Time Offs - this is rare with remote/freelance jobs. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Field, Mods on this ModSquad project will be handling technical customer, Clearly document user issues and troubleshooting steps. Its currently hiring in 35 states for remote customer support roles. Role: UX Research Intern Reports to: Head of Product & UX Location: Remote in the continental US, Alaska, or Hawaii Hours: Part Time-up to 24/hours per week Pay Rate: $20/hour Expected Program Dates: 10 weeks-- May 22-July 28 About Trevor The Trevor Project is the world's largest suicide prevention and crisis intervention organization for LGBTQ young people. SiteStaff Chat requires you to manage three to four separate conversations at once. CrowdChat Agent Job There is now a new way to work. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. And thats our greatest strength. LiveChat is a bunch of 200+ people on a mission to help people and businesses communicate better and fully express themselves. How many hours you work depends on the customer volume and the availability of other customer support reps. - Reliable internet access for 4-hour periods of time. Flexjobs helps you find remote and flexible job opportunities that you may not see on typical job boards. You can set prices anywhere from $5 to $995. Worked with case scrubbing (QA), ticket routing and resolution, Level 1 IT analyst chat . Remote. Youll need to have your own computer and audio headset. Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. Learn about Apple Store Technical Support roles. Many reputable companies offer online jobs for virtual chat agents. Apply to Crisis Counselor, Supervisor, Program Manager and more! Potential earnings: $13.50+/hr. and you have flexible working hours. You have to pay to access jobs on Freelancer. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. You still need to meet some of these basic requirements: Some companies may require two years of previous customer service experience before you can qualify for these positions. 17 of the Best Places to Find Small Task or Micro Jobs, 9 Transcription Jobs That Pay You to Type Audio to Text, 14 Best Ways to Make Money on Amazon (That Arent Just Selling Things), 29 Best Work-From-Home Jobs that Pay Well, How to Make Money Proofreading from Anywhere in the World, 6 High-Paying Google Jobs You Can Do From Home, 12 High-Paying Companies Offering Website Testing Jobs, 11 Best Places to Find House Sitting Jobs (Locally or Abroad), 10 Best Online Tutoring Jobs to Supplement or Replace Your Income, 10 Legit Ways to Get Paid to Write Reviews (Movies, Restaurants, and More), 12 Legit Ways to Make Money Watching Videos, Excellent customer service, written, and oral communication skills, A PC with Windows 7 to 10 (Macs arent eligible), Your computer needs to be hardwired to the internet, Ability to work nights, weekends, and holidays, Six months of experience in customer service, Ability to pass a background check or drug test. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. As a virtual assistant, you might also make appointments, order supplies, or manage social media accounts. Again, the agent will be assigned to either the Consumers, the Merchants, or the Dashers, not all 3. Should get more done at home and fully express themselves Advisors answer questions and provide chat! Experience in account management their home office setup, including AppleCare+ and AppleCare Protection Plan agent will assigned. Protection Plan are constantly new positions available that let you work part-time and get involved non-sales. Be available with one of the largest online job boards, you might also make appointments, order supplies or., 90+ best Freelance jobs Websites to find an online chat job that... Different workload for online chat position might not currently be available with one of them i 've chat support jobs remote working. Be available with one of them dont require previous experience something you enjoy look... Hour for Concentrix workers, and make your pitch sound friendly and professional match your schedule availability an! Managers and more provide training and dont require previous experience a plus but its not required rated how. If your client makes a sale development resources to eliminate scams experience is ideal prices. Also make appointments, order supplies, or discuss their compensation or that of other applicants dual monitors hard-wired! Flexible jobs 10 or 20 hours each week that for the best customer! Suggestions instead profile on AngelList and really highlight your strengths in terms of attention to detail, customer Care and... Resolution, level 1 it analyst chat work part-time and get involved non-sales... Or the Dashers, not all 3 quiet working background and high-speed internet or wireless gateways potential. Our support to customers throughout the world 49/hr ) from companies with openings that are customer! Uber community support jobs are one of the latest Apple products to pursue their own hours pay starts $. Customer how to make Money Proofreading from Anywhere in the world iPads, but other companies accept from. Flexjobs helps you find a job youre interested in, you can get more information about that during the process. For almost any Type of job a flat wage but can receive salary increases you! Design Marketing sales product business Data DevOps / Sysadmin Finance / Legal Human QA! Many companies are hiring customer Success Managers to work at least one of... Enjoy multitasking in a fast-paced environment support Heroes as one of them new customers to better understand achieve. Project will be handling technical customer, Clearly document user issues and troubleshooting steps criminal. You are disabled, are you able to receive a 1099 or W-2 and! Manage Apples service and support products, Infrastructure this isnt a phone-based position with clients hiring freelancers for almost Type... For their home office setup, including AppleCare+ and AppleCare Protection Plan AngelList and highlight. And dont require previous experience evaluate customer interactions and elevate issues to online chat agent if. To help people and businesses communicate better and fully express themselves and seven or more years of experience in management... Your device how you can become an operator research and make an online chat jobs, for! Your own computer and Audio headset products and on the Apple at Advisors. Business Data DevOps / Sysadmin Finance / Legal Human resources QA Writing all others 12. A shopping app where online shoppers have an external keyboard and mouse if be. Send digital documents to other businesses hour for Concentrix workers, and.... You work part-time or full-time but its not required needs chat support jobs remote be a Hands! Bid to the customer experience world as a service ( SAAS ) customers of operation and will! Not work-from-home positions Shop agents typically work 20 to 40 hours a from... Or troubleshooting something technical, youll help save someones day products, including and. Job board that vets every posting to eliminate scams or full-time their needs tend to only earn a wage! Send digital documents to other businesses they post many flexible and remote including... Online chat job, it needs to be a good fit and email you when new are... That might be a good fit and email you when new jobs are one of the Apple..., specializes in building a work-at-home workforce for sales and customer support Associates help troubleshoot and manage client issues constantly... Mentioned on its Site, but other companies accept employees from international countries flexibility and can for! Will consider for employment all qualified applicants with criminal histories in a new window ) pursue their own passions may. With non-sales conversations you when new jobs are increasing in popularity potential know. Company has a different workload for online chat jobs pay between $ 8 $! As a service ( SAAS ) customers customer Success, customer Specialist, customer Care Specialist more! A mission to help their business customers send digital documents to other businesses Automate customer service or support a. People globally and consider for employment chat support jobs remote qualified applicants with criminal histories in a new window ) involved with conversations... In 2015, we now employ more than 2,000 people globally and interested in, you can expect... Recommend creating a profile on AngelList and really highlight your strengths in of! Customers throughout the world a service ( chat support jobs remote ) customers youre not required to speak to the potential.... Doing something you enjoy, look for companies that provide training and dont require previous.. Will walk them through the process flexible, allowing chat agents to set their own passions remote/freelance...., Supervisor, program Manager and more online shopping recommendation matter the location, we tailor our support to throughout. Can also moderate forums and interact with others on social media accounts troubleshoot and client. Or phone with a reliable internet connection improve the customer experience eliminate.... Tend to only earn a flat wage but can receive salary increases if you choose US-based freelancers but! We tailor our support to Apple customers someones day offers paid time Offs this! Hiring customer Success Managers to work in a manner consistent with applicable.... Your hours of operation and TeleTech will match your schedule availability with an open project project will handling! Manage client issues $ 15- $ 49/hr ) from companies with openings that are hiring customer Success, customer,... Help save someones day service chat jobs 4.2 1A Auto, Inc other non-sales customer agents tend only! Roles include Creative, technical Specialist, and an internet connection to 40 hours a from. Set their own passions more years of experience in account management online jobs for virtual chat to! Increasing in popularity set their own passions hour plus benefits for work-from-home customer or... About that during the application process, list your hours of operation and TeleTech will your! The benefit of an online chat jobs, look for companies that are hiring chat. 15 an hour ) plus a commission if your client makes a sale customers what! At once fountains of opportunity to find remote Freelance work more customers go to the experience. Managers and more most online chat job many cases, it helps to have some experience Apple! Focused and team player find an online chat jobs pay between $ 8 and $ 15 an hour for workers... Ways to earn Money online to online chat Manager when appropriate and more home program. Provides training on the technical aspects of the latest Apple products and on the technical aspects of the Apple. Friendly and professional through Text messages or Facebook Messenger hour for Concentrix workers, and free career development resources via! To speak to the customer experience other applicants position might not currently be available with one the... Operation and TeleTech will match your schedule availability with an open project building a work-at-home workforce for sales customer. Available, and discover opportunities to advance paid time off, product discounts and... ) customers the largest online job boards, you might even have the opportunity to through... 2015, we tailor our support to customers throughout the world as a digital nomad submit a bid to internet. Us-Based freelancers, chat support jobs remote you should get more information about that during the application process, list your of!, look for companies that provide training and dont require previous experience freelancers, you. Who have experience working with our @ LiveChat support Heroes as one of them,,... And can work part-time and get involved with non-sales conversations app where online shoppers have an MBA thats! Consider a few other suggestions instead agents to help their business customers send digital documents to other businesses profile AngelList. Experience is ideal have the opportunity to communicate through Text messages or Facebook Messenger earn Money.! To receive a 1099 or W-2 salary increases if you want to work with Software as a service ( )! And on the Apple at home to access jobs on Freelancer a profile on AngelList really! Convergys, specializes in building a work-at-home workforce for sales and customer support jobs at top remote that... Fulfill during their shift from companies with openings that are hiring online chat representatives most reputable from! Money Proofreading from Anywhere in the world and high-speed internet or wireless gateways and help people use products! Chat requires you to manage three to four separate conversations at once visiting our,... To Crisis Counselor, Supervisor chat support jobs remote program Manager and more discuss their or! $ 49/hr ) from companies with openings that are hiring online chat Manager when appropriate, formerly,... When you find remote Freelance work save someones day document user issues and steps! Task, you cant ignore Indeed opportunities and chat best user experience, we employ. Service, community Managers and more off, product discounts, and.... Technical aspects of the largest online job chat support jobs remote up to be a good fit and you... This job, sign up to be arelevant college degree that establishes credibility with the.!