Step 10. Turn the pilot dial to the very hot position Turn the pilot dial to the vacation setting They can evaluate the source and provide any needed servicing. 1-800-664-2751 4.Pilot orifice or pilot tube is obstructed or kinked. Sorry, something went wrong. 8 Flashes = Power off Failure. In this case, the upper thermostat is defective and must be replaced. We are a service provider in Kansas City and only provide local service and installation on new water heaters. The cause could be a lack of power, wrong wiring or connections, leaks, malfunctioning heating elements, lightning-caused damage, high voltage, short circuit, blown fuse or tripped circuit breaker. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. To reset a bradford white water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. There could be a few things that could prevent your Ecobee from turning on. Temperature sensor out of calibration 2. Adjust thermostat to desired temperature setting. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. If correct, it indicates that the high limit switch is closed permitting voltage to the thermostat section of the control. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. $14.42. Remove (2) hex drive screws from left side inner door. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. All Bradford White Sensors are brand new in the original factory packaging and are guaranteed to fit and function properly. First, ensure that the ignition source is working properly. e)Remove inner door and inspect per step 4. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. After inspection of inner door as noted in step 4, completely remove gasket and adhesive residue from right and left side inner doors as needed. The. Their troubleshooting is not a special case. No incoming gas or too low gas pressure. 1 Flash = Normal Operation. Install temperature limiting valves as a precaution. []. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Check temperature dial setting on combination thermostat/gas valve. All Rights Reserved. Check all wiring connections. 4.Combination thermostat/gas valve has wide differential or is out of calibration. If reading is below 10 millivolts, replace the thermocouple. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Firmly place right side inner door flange against the left side inner door flange and secure with (2) hex drive screws from step 3c. Note, wire terminations are interchangeable with either resettable thermal switch connections. b) Turn the temperature dial (with power on) of the upper thermostat to the lowest setting. The meter reading should be the input voltage of the heater (see rating plate of the water heater). Using a multimeter capable of measuring millivolts, connect the positive side of the multimeter to the terminal of the resettable thermal door switch. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Also, the heater in a soft lockout will not operate again until the sensor is reset. Review lighting instruction. Cold inlet water temperature is very cold. White are manufactured in the United States using the finest raw materials and components from Your IP: A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y manufacturing facilities located in the United States of America. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. If set point knob is in PILOT position then pilot flame is detected. Stripped fastener connections may allow for seal breach of inner door. Need a Pro? Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. Children, disabled and elderly are at highest risk of being scalded. Gas Control electronic fault detected. Step 12. Remove (2) hex drive screws from right side inner door. Gas Control is operating normally. What should we do to improve this article? When replacing the thermopile you must replace the entire pilot assembly. Replace outer jacket burner access door. If meter reads 10 millivolts or higher, the thermocouple is OK. 3.Pilot light button not being fully depressed when attempting to light pilot. Bradford White Flame Sensor. Error flash codes are displayed with a three second pause before repeating. Check connection at combination thermostat/gas valve. If problem persists replace Gas Control. You can refer them to our special technical bulletin regarding this located here. Call the Homeowner number above and select the 'Contractor' option. from Is there a way to combat rotten egg smelling water? If thermopile reading is between 350mV - 850mV, remove multimeter and reconnect red wire to positive (+) terminal of Gas Control. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. ;6*yUL8?I@,>f)P_8SX25je. Disconnect thermocouple from combination thermostat/gas valve. Thermostat Wire Harness. Congratulations! For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. from Why is my water heater making a sound? A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. 1. Reviews. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). Message us on Twitter for help with our products. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. OPEN CIRCUIT THERMOPILE TESTING (Honeywell Gas Control). If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. 6.Inspect dip tube and replace if necessary. Step 2. Why Is My Ecobee Not Turning On After Install? CAUTION:Hotter water increases the risk of scald injury. Addressing this issue requires the help of a plumbing professional. Set point knob was turned to OFF position. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Ecobee Blowing Cold Air Instead of Hot [Fixed], Ecobee says no equipment running but fan is on [Solved]. Determine cause of switch activation. Speak directly with an agent for help with our products. These will need replacing. Find one here. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. The gas valve opens to allow gas to enter the burner. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. 1.Turn on gas supply and/or check line pressure. Poor wiring and faulty connections, leaking faucets and tank drain, sedimentation and lime building in the tank, malfunctioning thermostat, poor grounding, loose connections, exposed piping or pipes that are not insulated, open thermal cutout or damaged thermal cutout, hot water piping in outside walls and burned out bottom heating element may be the reason. 4 Flashes = Temperature Exceeded. Read More from Is there a way to combat rotten egg smelling water? Performance & security by Cloudflare. For Robertshaw Control, rotate knob clockwise to the OFF position. Secure right side inner door using (2) hex drive screws from step 3b. To fix this problem you will need to replace either a thermocouple or a control valve or both. The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. Use RTV sealant (recommended bead size 1/8") to secure the inner door gasket to the inner door sections (right & left). Not sure what part you need? So when the touch screen stops working, it can be a frustrating problem to deal with. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. a)Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). Pull firmly pulling away from the pilot assembly. For the Bradford White . Honeywell Gas Control Troubleshooting Chart. This has happened to us twice and both times has resolved the issue. Remove outer jacket burner access door. See separate bulletin on this subject. Using a multimeter capable of measuring millivolts, connect one lead. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). This video reveals the numerous energy a. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. Troubleshoot Additional Thermostat Issues If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Get a technician if you are unable to delve deeper into the appliance to inspect the components and their condition. Here are the steps to reset this fault. Set the flange section first, this will help to achieve the proper over lap position. Remove (2) hex drive screws from flange section of inner door. Step 4. Read More from Why is my water heater making a sound? To fix this problem you will need to replace either a thermocouple or a control valve or both. Firmly position the radiused channel of the inner door aroundthe feedline. $36.19. Compare. Check for pilot flame through sight glass and light if necessary. What does the flashing light(s) mean on my water heaters gas valve? %PDF-1.2 % T9 (RCHT9510WF, RCHT9610WF) PERFORMING A FACTORY RESET Press the Menu icon Scroll down to "Advanced Setup" and select it Select "Reset" Select "Factory Reset" PERFORMING A WI-FI RESET Press the Menu icon Scroll down to "Wi-Fi" and select it Bradford White thermostat/well sensor repair. 1.Adjust temperature dial on combination thermostat/gas valve. Genuine OEM Part # 239-45560-00 | RC Item # 2679947. Reset the water heater, check calibration, cleanse . A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You may have more than one reason. Position thermocouple/thermopile, pilot tube and piezo wire. Bradford white water heater thermostat well sensor fault reset Pilot Will Not Light 1. Step 5. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. Cloudflare Ray ID: 7a17fd028db915dc After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. Faulty Gas Control 1. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. Set the flange section of the resettable thermal switch connections 1-800-664-2751 4.Pilot or. Is between 350mV - 850mV, remove multimeter and reconnect red wire to (! Replace the thermocouple the components and their condition a certain word or,... The system that will require additional knowledge on the common problems, their and... 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